News & Press

royal palm hotel press releaseMay 2014

La exclusividad y el lujo en medio de una isla
Mariela – Mayo 2014

To view the PDF file please click here.


30 April 2014

The Royal Palm appoints Kartagener Associates Inc. (KAI)

The Royal Palm Hotel Galapagos has appointed New Yorkbased sales representation and marketing agency, KAI to boost small group sales in North America. KAI will be targeting their extensive tour operator client-base to promote the hotel and the benefits of land-based holidays in the Galapagos.

“The Royal Palm receives guests from all over the world, but the North American market is core to our growth” says Director of Sales and Marketing, Sue Bertram. “KAI have extensive experience in marketing niche products and experiential travel packages.”

The hotel is launching more adventure packages including scuba diving (The Galapagos has some of the best dive locations in the world), horse-riding at the Magic Ranch Riding Centre and they are upgrading their increasingly popular honeymoon offering.

“The Royal Palm and the Galapagos are a perfect complement to our portfolio. We look forward to working with the many operators who have supported us over the past 20 years in bringing new and imaginative programs to this wondrous destination” adds Henry Kartagener, President of KAI.

The Royal Palm team also manage and market the privately owned Villa Escalesia, an exclusive oceanfront residence, located in Puerto Ayora. The modern, three bedroom villa is one of only a few private homes available for up-market holiday rentals on Santa Cruz. Villa Escalesia can sleep up to 12 adults and children and offers the ultimate in in-door/out-door living plus an infinity pool, whirlpool, steam room, a sun deck and bar with views of Academy Bay. The Diamond package includes an in-home chef, housekeeper, Maître d´ and a personal concierge.

About The Royal Palm Hotel
The Royal Palm is a private family-owned hotel set in its own 150 hectare estate in the lush Miconia Highland Forests of Santa Cruz adjacent to the Galapagos National Park. Built in 2002, it is the island’s first and only five-star hotel. The buildings have been authentically constructed from local materials with the teak wood furniture handcrafted in its own workshop. In 2008 the 8 Casitas were added to the existing accommodation of 3 luxury villas and 10 highland villas, including 2 Highland Family Villas; the largest luxury villa is named in honour of His Royal Highness the Prince of Wales who stayed at the hotel in 2009. The hotel has the relaxed and informal charm of an Ecuadorian estate offering a unique sense of space. The Hotel is a member of the Leading Hotels of the World and is the perfect location for both land and sea exploration of the Galapagos Islands.

About KAI
Since 1995, KAI has been creating marketing strategies for a diverse portfolio of properties and destination management companies.

Tel: 800.524.7979 -


January 2014

Galapagos Islands wins 'Best Bucket List Trip' at

The beautiful Galapagos Islands took top honors in the latest awards for the 'Best Bucket List Trip'. This award is chosen by readers of USA TODAY and


September 2013
Royal Palm Hotel Galapagos launches new Adventure Packages

The Royal Palm, the Galapagos Islands’ only 5* hotel, located in the highlands of Santa Cruz Island, has recently benefitted from $1 million investment.

As part of this the hotel has launched its own exciting new adventure packages including yacht expeditions and improved guest services with its dedicated Adventure Designer team.

The Royal Palm Hotel packages offer a wealth of activities designed to provide close encounters with the Islands’ friendly and exotic creatures, including the marine iguana, blue footed boobies, sea lions and giant tortoises, some of which are endemic to the Galapagos.  Tailored-made programmes allow families and individuals to choose activities to suit their interests and create bespoke holidays.

Daniel Contag, The Royal Palm’s new General Manager said,

“The Royal Palm now offers the best value for money for a land-based holiday in the Galapagos. Our guests can now choose from a range of Explore, Relax or Active packages which offer everything from snorkelling and kayaking, to spa and wellness treatments; from yacht expeditions to arranging your personal chef to prepare your very own beach BBQ and then sleep under the stars; The Royal Palm Hotel offers the ultimate Galapagos experience.”

In addition to the refurbishment of the hotel and the launch of new packages, the Royal Palm’s sustainability program is also progressing with the recent addition of a rainwater reservoir, an organic kitchen garden as well as the plant a tree program.

The Royal Palm’s accommodation includes 10 Highland Villas, two specifically designed for families. Each Highland Villa sits individually in the grounds of the estate, enjoying quiet seclusion.  All accommodation including the 8 Casitas has been updated. The property has been entirely refurbished and furniture re-upholstered to reflect the colours of the surrounding natural environment, combining elegant colonial style with traditional island design.

All Highland Villas have open fires and Jacuzzi rooms, wireless internet service, LCD flat screen televisions, small fridges, tea and coffee making facilities.

The Royal Palm’s Prince of Wales Villa comprises two en suite bedrooms – one with a king size bed and the other with two queen size beds. Both rooms share a living and dining room and a front garden and terrace. The master bedroom has its own sauna. The Villa also features a dressing area, a fireplace in the living room, a garden Jacuzzi and a roof-top terrace. The other two deluxe Villas are the Presidential and Royal Villas which also have their own outdoor garden Jacuzzis.

For those who prefer to have their own private residence in the Galapagos, The Royal Palm offers an exclusive oceanfront residence, Villa Escalesia, located in Puerto Ayora, Santa Cruz Island. With modern architecture, three ocean view bedrooms, infinity pool, whirlpool, steam room, a sea front sun deck and bar with views of Academy Bay and Santa Fe Island, Escalesia will cater to the most discerning traveller. The exclusive service provided includes an in-home chef, housekeeper, Maître d´ and a personal concierge to take care of any special requests.

The Royal Palm Hotel is located in the highlands of Santa Cruz Island, at the heart of the Archipelago, on a 150 hectare private estate which adjoins the Galapagos National Park.

The Galapagos Islands, a province of Ecuador in South America, sits astride the equator 600 miles or 1000 Km off the coast of mainland Ecuador. Officially named the Archipelago de Colon, these remote oceanic islands were originally brought to the world’s attention by to Charles Darwin through his theory of evolution.

For further press information please contact:
Sue Bertram
Royal Palm Galapagos
Tel: +44 20 8993 1988