News & Reviews


July 2018

Don’t miss My Family and the Galapagos, Saturday 28 July, 8pm, Channel 4, UK

Don’t miss @MontyHalls’ new series, My Family and the Galapagos, coming soon on Channel 4, UK. Marine Biologist @MontyHalls explores the Galapagos Islands with a 3 and 5-year old in tow - what could possibly go wrong? The Galapagos Islands like you’ve never seen them before.

Broadcast dates Channel 4, UK
Episode 1: Saturday 28th July, 8pm
Episode 2: Saturday 4th August, 8pm
Episode 3: Saturday 11th August, 8pm


Series Synopsis: In 1978, the Galapagos Islands were designated a UNESCO World Heritage site, signifying their unprecedented importance to the world. Forty years on, biologist broadcaster and conservationist Monty Halls returns to his "favourite place on Earth" to investigate the wonders and challenges that both define and threaten this awe-inspiring jewel of nature.

But for the first time he will not be adventuring there on his own. In a place where animals and humans live side by side like no other, Monty will be accompanied by a unique research team, his wife Tam and daughters Isla and Molly, who for three months will experience this utterly unique way of life. As a family, they will have extraordinary wildlife encounters and life-changing experiences, living alongside creatures that can be found nowhere else on Earth. But at a time when the islands are at a crossroads – with the human population, invasive species and illegal fishing threatening the islands more than ever before- they will also learn first-hand what is being done to protect the Galapagos, one of the most extraordinary places in the world. 

Read more about the series in Monty’s interview with Channel 4

Email: [email protected]
Phone: 0330 113 1039


Royal Palm Hotel appoints new General ManagerRoyal Palm Hotel Galapagos appoints new General Manager

The Royal Palm Hotel, Galapagos has announced the appointment of a new General Manager - Mr. Diego Andrade Murtinho who joins the hotel this month.

A native Ecuadorian with 20 years’ experience in Retail, Sales, Marketing, Hospitality and Tourism, Mr Andrade joins The Royal Palm Hotel from his position as National Director of Sales for the Oro Verde Hotels, a renowned Ecuadorian group of lodging service providers with more than 600 rooms in 4 cities in mainland Ecuador.

“Mr Andrade will oversee our boutique highland hotel and exclusive Villa Escalesia, which is managed by the Royal Palm team; bringing new ideas, lots of energy and a dynamic change to the team at our exclusive property. His commercial experience, contacts within Ecuador’s leisure-tourism sector and a clear operational strategy, will ensure our future objectives and business growth for the Royal Palm” says Sir John Madejski, owner of the Royal Palm.

“I am very excited about the opportunities that lie ahead; this is one of the world’s most unique destinations with unrivalled natural beauty!” says Mr. Andrade; “I have a great team here at the hotel and together we will work towards taking the guest experience to a whole new level.”

Diego took up his new role on 16 July 2018 and can be contacted via email: [email protected]


December 2017

"The Galapagos Highlands" article featured in Numbers Magazine – King of Spain Edition

Read the full article on Pages 92-95 (Spanish version) and 96-97 (English version), click here


February 2017

An Isolated Paradise: Welcome to the Galapagos Islands
Travel Blog by TravelHub365

The idea of swimming amongst penguins and hiking through lava beds during the same itinerary sounds disbelieving, yet on the Galapagos islands, this illusive concept can become a reality. Located off of Ecuador’s coast, these unique islands have become a sought-after travel destination for many reasons, particularly for its extensive views of remote and abundant beauty. Comprised of a series of active volcanic islands, the Galapagos is the one place where the exotic animal population outweighs that of humans. From diving amongst hammerhead sharks to hiking the world’s second largest crater, the islands host a plethora of activities to let go and disconnect – truly allowing visitors to get in the vacation spirit.

No matter the time of year, it’s summer year-round in the Galapagos. Depending on what travelers are looking for during their trip, there is a time of the year to go. December through May hosts the warmest and clearest weather, yet the cooler and dryer season of June-November brings better sea life viewing. Regardless of the month, sunscreen should be a key staple when packing, as the UV rays are fierce with a location so close to the equator.

Although the Galapagos spans over 19 islands, many of these are uninhabited, therefore planning out the itinerary in advance is best. No matter the island of preference, the most popular method of transportation is to fly into the mainland Ecuador – particularly Guayaquil, as this city is closer to the islands. To get the full experience of the wonders of the Galapagos, visitors find themselves traveling to the Santa Cruz island for the duration of their trip. If walking through underground lava tubes isn’t incentive enough, travelers can also snorkel amongst sea turtles in Tortuga Bay, or simply just relax in the waters of Puerto Ayora. Whatever the activity of choice is, Santa Cruz has some of the most luxurious hotels to fully relax after a day’s worth of adventure.

Where to stay: Royal Palm Hotel
With only 8 casitas and 13 villas sitting on 386 acres of lush greenery, the private estate fully embraces the notion of exclusivity. Surrounded by the Miconia forests and Santa Cruz Highlands, the nature that encompasses the scenery of the hotel immerses guests in the true experience of the islands. Even more so, because of this location, the wildlife of the island’s owls, Darwin Short Beak Finches, and Egrets are ever more present amongst the property!

The Royal Palm Hotel aims to give every guest the opportunity to make the most out of their Galapagos trip, and will curate specific itineraries based off of the interest of the guest. These fully-inclusive packages provide plenty of land and sea excursions to fit each visitor’s ideal trip.

Read the full article at, click here


May 2016

Royal Palm Galapagos - The Santa Cruz Highlands, A Hidden Treasure by Maria Gracia Banderas

Read the full article at, click here


Royal Palm Hotel joins Preferred HotelsMay 2016

Nury Gutierrez, our account manager at, came to the hotel to present us with The 2015 Award of Excellence.

Congratulations to the whole team!



royal palm hotel press release in apparances france magazineMay 2016

Les GALÁPAGOS îles enchantées sur la Latitude 0

To view the PDF file please click here.



April 2016

Travel Rewards Programs You May Not Know About - but Should
Article by

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Royal Palm Hotel joins Preferred HotelsDecember 2015

Royal Palm Galapagos Accepted Into Membership of Preferred Hotels & Resorts - Joins the Brand’s Lifestyle Collection

Quito, 1 December 2015 – Royal Palm Galapagos has been accepted into membership of Preferred Hotels & Resorts -- the world’s largest independent hotel brand that represents more than 650 distinctive hotels, resorts, residences, and unique hotel groups across 85 countries -- as the newest experience available within the Preferred Hotels & Resorts Lifestyle Collection. The Preferred Hotels & Resorts Lifestyle Collection represents premier global properties that offer engaging stays and memorable moments. Authentic, intelligent, and approachable, this diverse collection presents responsive service and local dining that articulate culture and style.

The Royal Palm is a family-owned boutique hotel with 21 casitas and villas; it is one of Santa Cruz’s most exclusive properties. Set in its own 190 hectare (480 acres) private estate, it is surrounded by the lush Miconia forests of the Santa Cruz Highlands, adjacent to the Galapagos National Park. Combining elegant colonial style with traditional island design, the property complements the natural environment, creating privacy, space and quiet seclusion for its residents. The Royal Palm has a relaxed and informal charm about it, making this the perfect base for both land and sea adventures in the Enchanted Islands. The hotel also manages Villa Escalesia, a private 6-bedroom residence on the water’s edge in the main town of Puerto Ayora.

“We are delighted to be a part of Preferred Hotels & Resorts,” says Director, Sales & Marketing, Sue Bertram. “We are looking forward to working with brand’s sales team to develop new relationships in North, Central and South America.”

All guests of Royal Palm Galapagos are now eligible to enroll in the iPrefer guest loyalty program, which extends points redeemable for cash-value Reward Certificates, elite status, and special benefits such as complimentary Internet to members upon every stay at more than 550 participating Preferred Hotels & Resorts locations worldwide.

Preferred Hotels & Resorts brings strategic advantage to hotel owners, operators, and management companies through brand prestige and global operating scale, supporting the goals of its member hotels by providing strategic group, corporate, and leisure sales, integrated marketing solutions, comprehensive revenue management, global connectivity through reservations services, progressive distribution technology, and individualized guest support. Every property within the portfolio is required to maintain the high quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. Through its five global collections – Legend, LVX, Lifestyle, Connect, and Preferred Residences – Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their needs and life and style preferences for each occasion.

For reservations and more information about Preferred Hotels & Resorts, visit

Preferred Hotels & Resorts Media Contact
Caroline Michaud
Vice President, Corporate Communications & Public Relations
Tel: +1 312 542 9218
[email protected]


Royal Palm Hotel joins Preferred HotelsNovember 2015

Lobster Festival competition - 7th November 2015
Puerto Ayora, Santa Cruz, Galapagos - Result... 2nd place!

Chefs Patricio & Alessandra were trained by our Food and Beverage expert Mauricio, over a 4 week period in the run up to the competition. During that time we had to create a recipe for the lobster.

The brief was:

  • the lobster had to be whole
  • we had to use local produce
  • we would be judged on technique, preparation, presentation, flavor and aroma
  • we only had 10 minutes in which to prepare, cook, present and explain everything to the judges
  • we were runners-up because the cooker did not heat the oil fast enough! ..honest!


2015 Galapagos Bartending CompetitionNovember 2015

Bar Tenders competition - 7th November 2015
Puerto Ayora, Santa Cruz, Galapagos - Result... we won!

Barman Kenneth Chalen, was trained by our Food and Beverage expert Mauricio, over a 4 week period in the run up to the competition. During that time we had to create a unique cocktail!

The brief was to use local produce and an Ecuadorian-produced alcohol to create the cocktail. The cocktail Kenneth created was called Royal Sour. The mix was a base of our signature cocktail - Highland Mist. The ingredients included egg white, brown sugar, triple sec, dash of vodka, lime and Pajaro Azul alcohol (Ecuadorian alcohol)

Kenneth beat 14 other participants to win first prize on the following criteria set by the 3 judges plus the public vote:

  • Presentation
  • Cocktail making techniques
  • Flavor and taste


royal palm hotel press releaseOctober 2015

Review by Paris Match, France

Read the full article, click here


October 2015

Royal Palm benefits from further investment
The Royal Palm, one of Santa Cruz’s most exclusive hotels, is carrying out further improvements to its property and private estate in time for high season. The older Casita bathrooms are being upgraded with modern, open-shower wet-rooms. “Water conservation plays a significant role in the hotels sustainability and recycling program”, says GM, Daniel Contag, “our new wet rooms will contribute greatly to this whilst providing stylish en-suites for our guests.”

Going with the flow, the hotel’s large swimming pool will be heated for the first time in its life! Although not essential in the hot months, it will extend the use of the pool year round.

And due to popular demand, the Royal Palm Spa is getting a face-lift! A revitalized Spa menu is planned, continuing the theme of natural, holistic treatments in addition to our popular volcanic mud facial and chocolate oil massage! The fitness center next door will also benefit from “a new look” with additional exercise equipment.

The Royal Palm is custodian to 190 hectares (480 acres) of private land, located adjacent to the Galapagos National Park; most of the estate is lush Miconia tree, fruit-rich highland forest, a favourite food of the resident birds including Darwin Finches, Galapagos Fly Catchers and Yellow Crowned Warblers. The estate also boasts one of the longest and most accessible lava tunnels on the Island, just a few minutes from reception! Combined with crater walks, geological sites and nature trails, these unique experiences are included in the Royal Palm’s new nature tour package which comes with a map of the walking paths and jogging tracks which wind along well-maintained, sign-posted routes. This is as close to nature as you can get!


May 2015

Seeing - & Being Seen - In the Galapagos Islands
Review by

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royal palm hotel press releaseApril 2015

Review by Atlas & Boots

Read the full article ion PDF format, click here
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royal palm hotel press releaseMarch 2015

Review by Vogue, Germany

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February 2015

Review by

Read the full review, click here

Geared to customers who want to spend some time on land rather than just on the water, Royal Palm is a luxurious hideaway in the cool and misty highlands of Santa Cruz Island, between the airport and the Darwin Research Center.

If you spend the usual five to eight days on a ship exploring the Galapagos Islands, you'll see a lot of parched surfaces, lava fields, and scraggly vegetation. Royal Palm Hotel offers a different view. Here the landscape is lush, it rains lightly for half the year, and giant tortoises munch their way across grassy fields nearby. The management here says the perfect mix would be four nights on a boat and then three nights here, trading a small ship's cabin for oversized rooms and villas for the second part.

The first impression here is an odd one, especially if you're expecting an island near the equator to be covered with coconut palms and rainforest plants. Banana and citrus trees are dotted around the property, but the vegetation is dominated by short endemic trees, ferns, and wild impatiens. The resort is part of a coalition trying to eradicate invasive species (like blackberries) and return the island to its natural balance.

The buildings are all hidden from the highway and after climbing a road from the entrance you see villas scattered around with plenty of space between them. At the top of the hill are a set of eight bungalow rooms (meant to accommodate the usual ship capacity of 16) and all the public area buildings. The villas cascade down the hill, giving all of them a view from their walls of glass.

You check in at the lobby after the hotel transfers you and your bags from the airport or the ship port, your luggage going ahead to your room. One of the bilingual staffers escorts you there and shows you around.

The villas, each named after a historic British sailor, are like cozy houses minus the kitchen. Plank hardwood floors run throughout and each of the four rooms is large. Living space is divided between a regular living room and a sunroom. The first has a fireplace, dining table, desk, and sofa. The sunroom has a full Jacuzzi for two--which you may feel guilty using on an island where rain supplies the only fresh water--and a white wicker sitting area. Windows run from the ceiling almost to the floor and the units are angled to allow views down to the ocean. Spacious baths have rain showers, separate WCs, and plenty of closet and drawer space. Bedrooms come with satellite TVs, DVD players, and stereos. All the expected amenities are in place, including minibars and complimentary wired Internet access.

The Presidential Suite and Royal Suite trade the sunroom for a large outdoor terrace with hot tub and the slightly larger Royal Suite has a sauna. The top choice is the Prince of Wales Suite, renamed after his majesty and family who stayed here while on vacation. It has two full bedrooms, a sauna, two separate entrances with a car drop-off point, a roof deck, and two baths. Each bedroom (one with king, one with two queens) has its own furnished terrace area with hot tub, separated from outside sight lines by latticework and shrubs.

The verandah rooms near the restaurant are priced the lowest, but at 839 square feet they're certainly not cramped. There is plenty of space to move around the king beds and the baths are almost as large as those in the villas, with a whirlpool tub, dressing area, and separate w/c.

An attractive swimming pool with cushioned metal lounge chairs is popular in the dry season, deserted the rest of the year. Two tennis courts are also not used much from October through March. A spa has a massage room, sauna, whirlpool, and so-so gym with aerobic and weight equipment. The conference and business center offers satellite Internet access and printing.

The restaurant is an attractive circular space with custom furniture made on the island and an open fireplace lit on cool nights. Indoor and outdoor tables are covered by a huge palapa that will soon give way to a more standard roof---thatch and heavy humidity are not working well together. The talented chef delights in personal touches and experimentation, serving up an impressive five-course digestion dinner on request. With imports to the islands seriously restricted (no lamb chops, duck, fresh raspberries, or imported beef for instance), the kitchen still manages to offer a wide variety of choices for each meal. A well-stocked bar off to the side is a comfortable space with sofas.

The staff routinely sets up excursions catered to individual tastes and it would be possible to get a "Galapagos light" experience from here without ever sleeping on the water. You don't have access to places where red-footed boobies or waved albatross birds reside, but day trips can take you to beaches and rocky outcrops filled with sea lions, marine iguanas, and sea turtles. Giant tortoises are a few minutes away in the highlands. Adventure activities available include snorkeling, mountain biking, and kayaking. This arrangement is especially popular with families as they can split up and do different things rather than being herded in a group.

While this humid, sometimes rainy resort may not fit everyone's idea of the perfect Galapagos vacation, it's a nice alternative to rocking through the night in a ship cabin. Royal Palm is clearly the most luxurious hotel in the region and the surprisingly fluent staff is poised and confident.


royal palm hotel press releaseMay 2014

La exclusividad y el lujo en medio de una isla
Mariela – Mayo 2014

To view the PDF file please click here.


30 April 2014

The Royal Palm appoints Kartagener Associates Inc. (KAI)

The Royal Palm Hotel Galapagos has appointed New Yorkbased sales representation and marketing agency, KAI to boost small group sales in North America. KAI will be targeting their extensive tour operator client-base to promote the hotel and the benefits of land-based holidays in the Galapagos.

“The Royal Palm receives guests from all over the world, but the North American market is core to our growth” says Director of Sales and Marketing, Sue Bertram. “KAI have extensive experience in marketing niche products and experiential travel packages.”

The hotel is launching more adventure packages including scuba diving (The Galapagos has some of the best dive locations in the world), horse-riding at the Magic Ranch Riding Centre and they are upgrading their increasingly popular honeymoon offering.

“The Royal Palm and the Galapagos are a perfect complement to our portfolio. We look forward to working with the many operators who have supported us over the past 20 years in bringing new and imaginative programs to this wondrous destination” adds Henry Kartagener, President of KAI.

The Royal Palm team also manage and market the privately owned Villa Escalesia, an exclusive oceanfront residence, located in Puerto Ayora. The modern, three bedroom villa is one of only a few private homes available for up-market holiday rentals on Santa Cruz. Villa Escalesia can sleep up to 12 adults and children and offers the ultimate in in-door/out-door living plus an infinity pool, whirlpool, steam room, a sun deck and bar with views of Academy Bay. The Diamond package includes an in-home chef, housekeeper, Maître d´ and a personal concierge.

About KAI
Since 1995, KAI has been creating marketing strategies for a diverse portfolio of properties and destination management companies.

Tel: 800.524.7979 -


January 2014

Galapagos Islands wins 'Best Bucket List Trip' at

The beautiful Galapagos Islands took top honors in the latest awards for the 'Best Bucket List Trip'. This award is chosen by readers of USA TODAY and


September 2013
Royal Palm Hotel Galapagos launches new Adventure Packages

The Royal Palm, the Galapagos Islands’ only 5* hotel, located in the highlands of Santa Cruz Island, has recently benefitted from $1 million investment.

As part of this the hotel has launched its own exciting new adventure packages including yacht expeditions and improved guest services with its dedicated Adventure Designer team.

The Royal Palm Hotel packages offer a wealth of activities designed to provide close encounters with the Islands’ friendly and exotic creatures, including the marine iguana, blue footed boobies, sea lions and giant tortoises, some of which are endemic to the Galapagos.  Tailored-made programmes allow families and individuals to choose activities to suit their interests and create bespoke holidays.

Daniel Contag, The Royal Palm’s new General Manager said,

“The Royal Palm now offers the best value for money for a land-based holiday in the Galapagos. Our guests can now choose from a range of Explore, Relax or Active packages which offer everything from snorkelling and kayaking, to spa and wellness treatments; from yacht expeditions to arranging your personal chef to prepare your very own beach BBQ and then sleep under the stars; The Royal Palm Hotel offers the ultimate Galapagos experience.”

In addition to the refurbishment of the hotel and the launch of new packages, the Royal Palm’s sustainability program is also progressing with the recent addition of a rainwater reservoir, an organic kitchen garden as well as the plant a tree program.

The Royal Palm’s accommodation includes 10 Highland Villas, two specifically designed for families. Each Highland Villa sits individually in the grounds of the estate, enjoying quiet seclusion.  All accommodation including the 8 Casitas has been updated. The property has been entirely refurbished and furniture re-upholstered to reflect the colours of the surrounding natural environment, combining elegant colonial style with traditional island design.

All Highland Villas have open fires and Jacuzzi rooms, wireless internet service, LCD flat screen televisions, small fridges, tea and coffee making facilities.

The Royal Palm’s Prince of Wales Villa comprises two en suite bedrooms – one with a king size bed and the other with two queen size beds. Both rooms share a living and dining room and a front garden and terrace. The master bedroom has its own sauna. The Villa also features a dressing area, a fireplace in the living room, a garden Jacuzzi and a roof-top terrace. The other two deluxe Villas are the Presidential and Royal Villas which also have their own outdoor garden Jacuzzis.

For those who prefer to have their own private residence in the Galapagos, The Royal Palm offers an exclusive oceanfront residence, Villa Escalesia, located in Puerto Ayora, Santa Cruz Island. With modern architecture, three ocean view bedrooms, infinity pool, whirlpool, steam room, a sea front sun deck and bar with views of Academy Bay and Santa Fe Island, Escalesia will cater to the most discerning traveller. The exclusive service provided includes an in-home chef, housekeeper, Maître d´ and a personal concierge to take care of any special requests.

The Royal Palm Hotel is located in the highlands of Santa Cruz Island, at the heart of the Archipelago, on a 195 hectare (482 acres) private estate which adjoins the Galapagos National Park.

The Galapagos Islands, a province of Ecuador in South America, sits astride the equator 600 miles or 1000 Km off the coast of mainland Ecuador. Officially named the Archipelago de Colon, these remote oceanic islands were originally brought to the world’s attention by to Charles Darwin through his theory of evolution.

About The Royal Palm Hotel

The Royal Palm is a family-owned boutique hotel set in its own 190 hectare (480 acres) private estate in the lush Miconia forest Highlands of Santa Cruz. Combining elegant colonial style with traditional island design, the property complements the natural environment, creating privacy, space and quiet seclusion for its residents. Opening in 2001, the accommodations were extended in 2008 to include 4 more Casitas in addition to the existing accommodation of 4 Casitas, 3 luxury villas and 10 highland villas, including 2 Highland Family Villas; the largest luxury villa is named in honour of His Royal Highness the Prince of Wales who stayed in 2009. The Royal Palm has a relaxed and informal charm about it, making it the perfect base for both land and sea exploration of these Enchanted Islands.

About Villa Escalesia –

The Royal Palm team also manages Villa Escalesia located in Puerto Ayora and one of very few private homes available for exclusive hire. This is a spacious, locally-designed villa with all the creature comforts of home; a stunning base for a Galapagos holiday and the layout lends itself perfectly to groups of friends or extended families looking for an alternative to a hotel; it is also a magnificent location for weddings and special occasions. Located on the waterfront overlooking Pelican Bay, the villa accommodates up to 8 guests with a further 4 guests in the annexe, ideal for children sharing. The villa enjoys its own private walled garden at the front and to the rear, a pool-side bar, infinity pool, whirlpool, steam bath and sun deck giving the freedom of indoor / outdoor living.

For further press information please contact:
Sue Bertram
Royal Palm Galapagos
Tel: +44 1753 681468
Email: [email protected]